Refund policy

Return & Refund Policy

All products sold by The Pivione are digital products and are delivered electronically. No physical items are shipped.

Due to the nature of digital products, all purchases are generally non-refundable once the product has been delivered or accessed.

If you experience a technical issue that prevents you from accessing your purchase, please contact us at [your business email] within 7 days. We will do our best to resolve the issue or provide access to the product.

Duplicate purchases or unauthorized transactions may be reviewed on a case-by-case basis.

Last updated: August 2026